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Peck, Frank and Cabras, Ignazio (2009) Impacts of agglomeration on call centre operations: evidence from North West England. Regional Studies, 43 (7). pp. 923-934. ISSN 0034-3404

Peck, Frank and Cabras, Ignazio (2009) Off-shoring in the contact centre industry and employment in the North West of England. The Service Industries Journal, 29 (1-2). pp. 173-184. ISSN 0264-2069

Peck, Frank, Bell, Flo and Cabras, Ignazio (2009) Public sector procurement and business support in Cumbria: response to the credit crunch. In: 7th Rural Entrepreneurship Conference: Rural Enterprise in a Recession, 27-28 May 2009, Rheged, Penrith.

Peck, Frank and Cabras, Ignazio (2008) Public procurement and regional development: the impact of local authority expenditure on local economies. In: Regional Studies Association International Conference-THe Dilemma of Integration and Competition, 27-29 May 2008, Prague, Czech Republic.

Beira, Eduardo, Peck, Frank and Cabras, Ignazio (2007) ICT and contact centre development in two contrasting peripheral areas: the role and significance of the public sector. In: Regional Studies Association International Conference-Region in focus?, 2-5 April 2007, Lisbon, Portugal.

Peck, Frank and Cabras, Ignazio (2006) Contact centres in the peripheral areas: experience from the NW of England. In: Peripheral Regions, Development and Contact Centres. Camara Municipal de Braqanca, pp. 11-22. ISBN 978-989-95350-2-2

Peck, Frank and Cabras, Ignazio (2006) Service-based growth in old industrial regions: regional policy and contact centre activities in the North West Region of England. In: Regional Studies Association International Conference-Shaping Eu Regional Policy: Economic Social and Political Pressures, 8-9 June 2006, Leuven, Belgium.

Peck, Frank and Cabras, Ignazio (2005) Regional economic policy and the contact centre industry in the North West region. In: 28th NAtional Conference of the Institute for Small Business & Entrepreneurship, 1-3 November 2005, Blackpool.

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