Article

Davenport, Elisabeth and Snyder, Herbert (2006) Managing social capital. Annual Review of Information Science and Technology, 39 (1). pp. 515-550. ISSN 1550 8382

Horton, Keith, Davenport, Elisabeth and Wood-Harper, Trevor (2005) Exploring Sociotechnical interaction with Rob Kling: five ‘big’ ideas. Information Technology & People, 18 (1). pp. 50-67.

Davenport, Elisabeth, Graham, Martin, Kennedy, Jessie and Taylor, Katharine (2005) Managing social capital as knowledge management – some specification and representation issues. Proceedings of the American Society for Information Science and Technology, 40 (1). pp. 101-108.

Horton, Keith, Davenport, Elisabeth and Wood-Harper, Trevor (2005) Exploring sociotechnical interaction with Rob Kling: five big ideas. Information Technology & People, 18 (1). pp. 50-67. ISSN 0959 3845

Horton, Keith, Davenport, Elisabeth and Wood-Harper, Trevor (2005) Understanding sociotechnical action: an introduction to the special issue. International Journal of Technology and Human Interaction, 1 (3). pp. 1-6. ISSN 1548-3908

Davenport, Elisabeth (2002) Mundane knowledge management and microlevel organizational learning: an ethological approach. Journal of the American Society for Information Science and Technology, 53 (12). pp. 1038-1046. ISSN 1532-2882

Horton, Keith, Davenport, Elisabeth, Hall, Hazel and Rosenbaum, Howard (2002) Internet simulations for teaching, learning and research: an investigation of e-commerce interactions and practice in the Virtual Economy. Education for Information, 20 (3-4). pp. 237-252. ISSN 0167-8329

Davenport, Elisabeth and Hall, Hazel (2002) Organizational knowledge and communities of practice. Annual Review of Information Science and Technology, 36 (1). pp. 171-227.

Cronin, Blaise and Davenport, Elisabeth (2001) E-rogenous zones: positioning pornography in the digital economy. The Information Society, 17 (1). pp. 33-48. ISSN 0197-2243

Davenport, Elisabeth (2001) Knowledge management issues for online organisations: 'communities of practice' as an exploratory framework. Journal of Documentation, 57 (1). pp. 61-75. ISSN 0022-0418

Davenport, Elisabeth and Cronin, Blaise (2001) Who dunnit? Metatags and hyperauthorship. Journal of the American Society for Information Science & Technology, 52 (9). pp. 770-773. ISSN 0002-8231

Davenport, Elisabeth (2000) Clinical guidelines and the translation of texts into care: overcoming professional conflicts concerning evidence-based practice. Journal of Documentation, 56 (5). pp. 505-519.

Davenport, Elisabeth and Cronin, Blaise (2000) Knowledge management: semantic drift or conceptual shift? Journal of Education for Library and Information Science, 41 (4). pp. 267-361. ISSN 0748 5786

Davenport, Elisabeth and Cronin, Blaise (2000) Knowledge management; semantic drift or conceptual shift? ALISE 2000, 41 (4). pp. 294-306. ISSN 07485786

Davenport, Elisabeth, Higgins, Martin and Somerville, Ian (2000) Narratives of new media in Scottish households: the evolution of a framework of enquiry. Journal of the American Society for Information Science and Technology, 51 (10). pp. 900-912. ISSN 1532 2890

Davenport, Elisabeth (2000) Social intelligence in the age of networks. Journal of Information Science, 29 (3). pp. 145-152.

Davenport, Elisabeth (1999) Matching partners: tools for social browsing that take people as texts. Canadian Journal of Information and Library Research, 24 (1). pp. 1-16.

Procter, Rob, Goldenberg, Ana, Davenport, Elisabeth and McKinlay, Andy (1998) Genres in support of collaborative information retrieval in the virtual library. Interacting with Computers, 10. pp. 157-175.

Davenport, Elisabeth and Cronin, Blaise (1998) Texts at work: some thoughts on "Just for You" service in the context of domain expertise. Journal of Education for Library and Information Science, 39 (4). pp. 1-12. ISSN 0748-5786

Davenport, Elisabeth, Procter, Rob and Goldenberg, Ana (1997) Distributed expertise: remote reference service on a metropolitan area network. The Electronic Library, 15 (4). pp. 271-278.

Davenport, Elisabeth and Wormell, Irene (1997) Telework 96: an international collaborative learning package for information entrepreneurs. Education for Information, 15 (1). pp. 43-56. ISSN 0167-8329

Wormell, Irene and Davenport, Elisabeth (1997) Teleworking 96: an international collaborative learning package for information entrepreneurs. International Forum on Information and Documentation, 21 (4). pp. 17-20. ISSN 0304 9701

Snyder, Herbert and Davenport, Elisabeth (1997) What does it really cost? allocating indirect costs. The Bottom Line: managing library finances, 10 (4). pp. 158-164. ISSN 0888-045X

Cronin, Blaise, Davenport, Elisabeth and Martinson, Anna (1997) Women's studies: a bibliometric profile of the formative years. Journal of Documentation, 53 (2). pp. 123-138.

Cronin, Blaise and Davenport, Elisabeth (1996) Conflicts of jurisdiction: academic, professional and epistemological norms in LIS. Libri, 46. pp. 1-15. ISSN 0024 2667

Davenport, Elisabeth, Higgins, Martin and Gillham, Mark (1996) Designing a probe to explore home information systems in the United Kingdom. Online Information Review, 20 (2). pp. 75-80. ISSN 1468-4527

Buckner, Kathy and Davenport, Elisabeth (1996) Support issues for case-based learning in an undergraduate human factors class. Education for Information, 14 (4). pp. 331-342. ISSN 0167-8329

Book Section

Turner, Phil (2008) Space, place and memory prosthetics. In: Exploration of Space, Technology and Spatiality: Interdisciplinary Perspectives. Idea Press, pp. 183-195. ISBN 9781605660219

Davenport, Elisabeth and Rasmussen, Louise (2008) Knowledge networking in a public service agency: contextual challenges and infrastructure issues. In: Knowledge Management in Practice: Connections and Context. Information Today, Inc, USA, pp. 445-462. ISBN 978-1-57387-312-3

Davenport, Elisabeth and Horton, Keith (2007) Where and when was knowledge managed? exploring multiple versions of KM in organizations. In: Beyond KM: From Knowledge Management to Knowledge Processes. Information Science and Knowledge Management, 12 . Springer-Verlag, Berlin, pp. 171-185. ISBN 978-3-540-71010-3

Rasmussen, Louise, Davenport, Elisabeth and Horton, Keith (2006) Initiating [E-]participation through a knowledge working network. In: IFIP International Federation for Information Processing. Springer, Boston, pp. 96-108. ISBN 978-0-387-39226-4

Davenport, Elisabeth and Horton, Keith (2006) Rethinking e-Government research: the ‘ideology-artefact complex’. In: IFIP International Federation for Information Processing. Springer, Boston, pp. 380-391. ISBN 978-0-387-39226-4

Davenport, Elisabeth and Horton, Keith (2006) Where and when was Knowledge Managed? Exploring multiple versions of KM in organizations. In: Beyond KM: From Knowledge Management to Knowledge Processes. Springer-Verlag, Berlin.

Smyth, Michael (2005) Articulating the sense of place experienced by visitors to the Jencks Landform. In: Spaces, Spatiality and Technology. Springer-Verlag, pp. 249-260. ISBN 978-1402032721

Davenport, Elisabeth and Buckner, Kathy (2005) Shifting presence in the classroom. In: Spaces, Spatiality and Technology. Kluwer International series on Computer Supported Cooperative Work . Springer, pp. 31-44. ISBN 1-4020-3272-2

Turner, Phil, Turner, Susan and Carroll, Fiona (2005) The Tourist Gaze: contextualised virtual environments. In: Spaces, Spatiality and Technology. Springer-Verlag, pp. 281-297.

Davenport, Elisabeth and Horton, Keith (2004) A social shaping perspective on an e-Governmental system(ic) failure. In: Electronic Government. Lecture Notes in Computer Science, 3183 / 2004; . Springer-Verlag, Amsterdam, pp. 186-193. ISBN 3-540-22916-7

Turner, Phil, Davenport, Elisabeth and Turner, Susan (2004) Care and involvement: a classification of user experience. In: Second Workshop on Space, Spatiality and Technologies. Springer, Edinburgh.

Turner, Phil, Davenport, Elisabeth and Van de Walle, Guy (2004) Familiarity as changing perception. In: Twelfth European Conference on Cognitive Ergonomics. ECCE, York, pp. 171-179.

Buckner, Kathy and Davenport, Elisabeth (2002) Teaching and learning in the VLCC: actions, reactions and emerging practice in a very large computing centre. In: 11th European Conference on Cognitive Ergonomics. ECCE, pp. 355-360.

Macintosh, Ann, Davenport, Elisabeth, Malina, Anna and Whyte, Angus (2002) Technology to support participatory democracy. In: Electronic Government: design, applications and management. Idea Group Publishing, pp. 223-245. ISBN 9781930708198

Davenport, Elisabeth and Taylor, Katharine (2001) Consolidating knowledge for aggregated enterprise in tourism SMEs. In: Proceedings of the 29th Annual Conference of the Canadian Association for Information Science. Canadian Association for Information Science, pp. 217-226.

Davenport, Elisabeth and Hall, Hazel (2001) New knowledge and micro-level online organization: 'communities of practice' as a development framework. In: Proceedings of the 34th Annual Hawaii International Conference on System Sciences. IEEE Computer Society Press, Los Alamitos. ISBN 0-7695-0981-9

Cronin, Blaise and Davenport, Elisabeth (2000) Knowledge management in higher education. In: Information Alchemy: The Art and Science of Knowledge Management. Educause Leadership Strategies , 3 . Jossey-Bass, San Francisco, pp. 25-42. ISBN 978-0-7879-5011-8

Davenport, Elisabeth (2000) Implicit orders: documentary genres and organizational practice. In: Advances in Classification Research: Proceedings of the 10th SIG/CR workshop, Washington 1999. Information Today Inc. ISBN 1-57387-105-2

Davenport, Elisabeth (2000) Localisation, globalisation, and SMEs in European tourism: the ‘virtual enterprise model of intervention’. In: Proceedings of ASIS 2000, Technical Papers Volume. Information today Inc, Medford, NJ, pp. 309-319.

Davenport, Elisabeth, Dibben, Mark, Friedman, Batya, March, Steven, Rosenbaum, Howard and Thimbleby, Harold (2000) Non-contractual trust, design and human and computer interactions. In: CHI 2000 Proceedings. ACM, New York, pp. 239-240. ISBN 1-58113-248-4

Davenport, Elisabeth and Cronin, Blaise (2000) The citation network as a prototype for representing trust. In: The Web of knowledge: a Festschrift in honor of Eugene Garfield. Assist Monograph Series . Information Today Inc, Medford, NJ, pp. 517-534. ISBN 1-57387-099-4

Davenport, Elisabeth, Dibben, Mark, Friedman, Batya, Marsh, Stephen, Rosenbaum, Howard and Thimbleby, Harold (1999) 'Artificial morality': representations of trust in interactive systems. In: INTERACT '99. British Computer Society/International Federation for Information Processing (IFIP), pp. 211-212.

Davenport, Elisabeth (1999) Groups, adaptation, coordination, translation (GACT): digital genres and the organisational genome. In: System Sciences, 1999. HICSS-32. Proceedings of the 32nd Annual Hawaii International Conference. Institute of Electrical and Electronics Engineers Inc, pp. 1-12. ISBN 0-7695-0001-3

Davenport, Elisabeth, Connolly, Reuben, Spence, Robert, Buckner, Kathy, Whyte, Angus and Barr, Kirsty (1999) Making interactions visible: tools for social browsing. In: CHI 99. ACM, pp. 35-36. ISBN 1581131585

Davenport, Elisabeth, Buckner, Kathy, Whyte, Angus and Gillham, Mark (1999) Partner Lens (PaL): work in progress on social browsers. In: Design for collaboration: communities constructing technology. Department of Computer Science, University of York, pp. 1-7.

Davenport, Elisabeth and Buckner, Kathy (1998) So-grams: a tool for browsing intranets. In: 6th International Symposium on Information Science ISI '98. ISI.

Davenport, Elisabeth (1998) Translating texts into care: classification issues raised by evidence-based practice in the UK Health Service. In: 9th ASIS SIG/CR Classification Research Workshop. ASIS, pp. 53-70.

Procter, Rob, McKinlay, Andy, Goldenberg, Ana, Davenport, Elisabeth, Burnhill, Peter and Cannell, Sheila (1997) Enhancing community and collaboration in the virtual library. In: Research and Advanced Technology for Digital Libraries. Lecture Notes in computer Science, 1324 . Springer -Verlag, pp. 25-40. ISBN 3 540 63554 8

Buckner, Kathy and Davenport, Elisabeth (1997) Evaluation of a networked learning environment: training and transferability issues. In: Library and Information Studies: Research and Professional Practice. Taylor Graham, pp. 5-18. ISBN 0947568735

Davenport, Elisabeth (1997) Libraries and the democratic imagination. In: Public information in private places: proceedings of the 1997 Annual Joint Conference. Library Association of Ireland , pp. 71-78. ISBN 0 946037353

Beaulieu, Micheline, Davenport, Elisabeth and Pors, Niels Ole (1997) Library and information studies: research and professional practice. In: 2nd British-Nordic Conference on Library and Information Studies, 1997. Taylor Graham, London. ISBN 0947568735

Davenport, Elisabeth (1997) New media in Scottish households: a dialogic approach. In: PRESENCE Conference. ISPR.

Davenport, Elisabeth and Cano, V (1997) Private sector information work. In: Information and Library Work Worldwide. Bowker Saur, London.

Procter, Rob, Goldenberg, Ana, McKinlay, Andy, Davenport, Elisabeth, Burnhill, Peter and Cannell, Sheila (1997) Supporting collaborative information retrieval in the virtual library. In: Multimedia Minded. Multimedia Minded.

Davenport, Elisabeth and Procter, Rob (1997) The situated intermediary: remote advice giving in a distributed reference environment. In: National Online Meeting, 1997. Information Today Inc. . ISBN 978-1573870436

Buckner, Kathy and Davenport, Elisabeth (1997) Using a shell for delivery and support for case-based learning in a networked environment. In: Flexible Learning in Action. Routledge, London. ISBN 978-0749423919

Davenport, Elisabeth, Higgins, Martin and Somerville, Ian (1996) The appropriation of household information systems in Scottish homes. In: Proceedings of an international conference on Information seeking in context. Taylor Graham, London, UK, pp. 386-411. ISBN 0-947568-719

Conference or Workshop Item

Davenport, Elisabeth and Horton, Keith (2006) The production of service in the digital city: a social informatics inquiry. In: Proceedings of the Seventh International Conference on Human Choice and Computers (HCC7), IFIP TC 9, Maribor, Slovenia., Maribor, Slovenia.

Davenport, Elisabeth, Turner, Phil and Van de Walle, Guy (2006) Inclusion or alienation? computer literacy in a group of older people. In: IFIP 8.2 Working Conference on Social Exclusion--Societal and Organisational Implications for Information Systems, 12th-15th July 2006 , Limerick. (Unpublished)

Davenport, Elisabeth and Horton, Keith (2005) Computerization movements as a frame for E-Government studies. In: Social Informatics Workshop: Extending the Contributions of Professor Rob Kling to the Analysis of Computerization Movements, 2005 , CRITO, The Beckman Center, UC Irvine, USA, March 11-12,. (Unpublished)

Davenport, Elisabeth and Horton, Keith (2005) Space, time, agency and the texture of service in the digital city. In: 4th Digital Cities Workshop: The Augmented Public Space, 17-18 June 2005, Università degli Studi di Milano, Milan. .

Horton, Keith and Davenport, Elisabeth (2004) Innovation and hybrid genres: disturbing social rhythm in legal practice. In: Proceedings of the Twelfth European Conference on Information Systems (ECIS, Turku School of Economics and Business Administration, Turku, Finland, June 14th-16th 2004, Turku, Finland.

Turner, Phil, Davenport, Elisabeth and Van de Walle, Guy (2004) Familiarity as changing perception. In: Proc. European Conference on Cognitive Ergonomics 12, 2004, York.

Davenport, Elisabeth, Turner, Phil and Van de Walle, Guy (2004) Talking about computers among a group of older people. In: Second International Conference on New Directions in the Humanities, 20th -23rd July 2004, Monash University Centre, Prato, Italy.

Turner, Phil (2004) Users as abstractions. In: Workshop on SocioTechnical Action, June 2004, Edinburgh Napier University, Edinburgh.

Buckner, Kathy and Davenport, Elisabeth (2003) Organisational learning: an investigation of response to rapid change in a traditional environment. In: 10th International Conference on Human-Computer Interaction, HCI International, Crete, Greece 22-27 June 2003; Lawrence Erlbaum Associates.

Turner, Phil and Turner, Susan (2003) Where am I? Place as the basis for Presence. In: Workshop on Space, Spatiality and Technologies, Edinburgh Napier University.

Van de Walle, Guy, Turner, Phil and Davenport, Elisabeth (2003) The phenomenology of familiarity. In: INTERACT 2003 - Bringing the Bits togETHer, 31 August, 2003 to 04 September, 2003, Swiss Federal Institute of Technology, Zurich, Switzerland.

Davenport, Elisabeth and Rosenbaum, Howard (2000) A system for organizing situational knowledge in the workplace that is based on the shape of documents. In: Dynamism and stability in knowledge organization: Proceedings of the Sixth International ISKO Conference , July 10-13, 2000, Toronto, Canada.

Davenport, Elisabeth and Marsh, Stephen (2000) Communities of practice as the locus of business process design: bonds, boundaries and trust issues. In: Innovation Management and Systems Engineering: capturing and managing knowledge about the design of business processes. The University of Edinburgh Management School, 23 and 24 March, 2000., 23rd-24th March 2000, Unioversity of Edinburgh Management School.

Davenport, Elisabeth (2000) Costs and prices in the digital age. In: the Electronic Library , February 2000, Loughborough University.

Horton, Keith, Hall, Hazel, Davenport, Elisabeth and Rosenbaum, Howard (2000) Exploring the e-consumer experience: The case of the virtual economy. In: 3rd International Conference (IeC2000): Innovation Through Electronic Commerce, 14 - 16th November 2000, Manchester, UK.

Davenport, Elisabeth (1999) Finding working partners in the virtual world. In: National Research Council of Denmark, Wednesday 19 May, 1999, Risoe.

Davenport, Elisabeth (1999) L'Intelligence sociale at l'intelligence concurrentielle. Est-ce qu'elles convergent dans l'organisation virtuelle? In: 67 Congrès de L'Acfas, 1999 . (Unpublished)

Davenport, Elisabeth (1999) Partner Lens, a tool for social browsing. In: National Research Council of Canada, 1999 . (Unpublished)

Davenport, Elisabeth (1999) The construction of knowledge in business. In: Knowledge Management, 1999, Royal Danish School of Librarianship.

Davenport, Elisabeth, Buckner, Kathy and Barr, Kirsty (1998) Work-in-progress on a simple conversational prop for navigating social space for workshop on Personalised and Social Navigation in Information Space. In: Workshop on Personalised and Social Navigation in Information Space, 16th-17th March 1998, Stockholm.

Book

Turner, Phil, Turner, Susan and Davenport, Elisabeth, eds. (2008) Exploration of space, technology and spatiality: interdisciplinary perspectives. Information Science Reference. ISBN 978-1605660202

Turner, Phil and Davenport, Elisabeth, eds. (2005) Spaces, Spatiality and Technology. Springer-Verlag. ISBN 1402032722

Turner, Phil and Davenport, Elisabeth, eds. (2004) Spaces, Spatiality and Technology . Springer, Edinburgh. ISBN 1402032722

Horton, Keith, Davenport, Elisabeth and Harper, Trevor Wood, eds. (2004) Understanding sociotechnical action. Napier University, Edinburgh. ISBN 0902703803

Snyder, Herbert and Davenport, Elisabeth (1997) Costs and prices in the digital age: a practical guide for information services. Neal-Schuman Publishers . ISBN 978-1555703110