Items where Division is "The Business School > School of Marketing, Tourism and Languages"
Number of items at this level: 122.
Fischer, Mary and Kelly, William A, eds. (2010) The Book in Germany. Merchiston Publishing, Edinburgh. ISBN 9780955356162
Rakić, Tijana and Chambers, Donna, eds. (2012) An Introduction to Visual Research Methods in Tourism. Routledge, London. ISBN 978-0-415-57005-3
Tivers, Jacqueline and Rakić, Tijana, eds. (2012) Narratives of Travel and Tourism. Current Developments in the Geographies of Leisure and Tourism . Ashgate, Farnham. ISBN 978-1-4094-3974-5
Rakić, Tijana and Lester, Jo-Anne, eds. (2013) Travel, Tourism and Art. Current Developments in the Geographies of Leisure and Tourism . Ashgate, Farnham. ISBN 978-1-4724-1039-9
Ali-Knight, Jane (2010) The role of niche tourism products in destination development. PhD thesis, Edinburgh Napier University.
Anastasiadou, Constantia (2006) Tourism and the European Union. In: Tourism in the New Europe: The challenges and opportunities if EU enlargement. CAB International, pp. 20-31. ISBN 9781845931179
Anastasiadou, Constantia (2008) Tourism interest groups in the EU policy arena: characteristics, relationships and challenges. Current Issues in Tourism, 11 (1). pp. 24-39. ISSN 1368-3500
Anastasiadou, Constantia and De Sausmarez, N (2005) The role of regional trading blocks in the development and management of tourism: an analysis of the European Union and the Association of Southeast Asian Nations. International Journal of Tourism Research, 8 (5). pp. 317-332. ISSN 1099 2340
Band, Christine (2013) An ethnographic interpretation of the work environment within a creative culture in the advertising sector. Other thesis, Edinburgh Napier University.
Barron, Paul, Maxwell, Gill, Broadbridge, Adelina and Ogden, Susan (2007) Careers in hospitality management: Generation Y's experiences and perceptions. Journal of Hospitality and Tourism Management, 14 (2). pp. 119-128. ISSN 1447 6770
Barron, Paul, Baum, Tom and Conway, F (2007) Learning, living and working: experiences of international postgraduate students at a Scottish university. Journal of Hospitality and Tourism Management, 14 (2). pp. 85-101. ISSN 1447 6770
Barron, Paul and Dasli, Maria (2010) Towards an understanding of integration amongst hospitality and tourism students using Bennett’s developmental model of intercultural sensitivity. The Journal of Hospitality, Leisure, Sport & Tourism Education, 9 (2). pp. 77-88.
Barron, Paul and Lashley, Conrad (2006) The learning style preferences of hospitality management students: observations from an international and cross cultural study. International Journal of Hospitality Management, 25 (4). pp. 552-569. ISSN 0278 4319
Bathgate, Ian, Omar, Maktoba, Nwankwo, Sonny and Zhang, Yinan (2006) Transition to a market orientation: preliminary evidence from China. Marketing Intelligence & Planning, 24 (4). pp. 332-346. ISSN 0263 4503
Burrows, Mark and Omar, Maktoba (2007) Sustainable energy policies as a source of compettive advantage in the UK service industry. World Review of Entrepreneurship, Management and Sustainable Development, 3 (3/4). pp. 231-250. ISSN 1746-0573
Carlsen, J, Getz, D and Ali-Knight, Jane (2001) The environmental attitudes and practices of family businesses in the rural tourism and hospitality sectors. Journal of Sustainable Tourism, 9 (4). pp. 281-297. ISSN 0966-9582
Causevic, Senija and Lynch, Paul (2011) Phoenix tourism: Post-Conflict Tourism Role. Annals of Tourism Research, 38 (3). pp. 780-800. ISSN 0160-7383
Causevic, Senija and Lynch, Paul (2013) Political (in)stability and its influence on tourism development. Tourism Management, 34. pp. 146-157. ISSN 0261 5177
Chambers, Donna (2004) Heritage and the nation: an exploration of a discursive relationship. Tourism Analysis, 9 (4). pp. 241-254. ISSN 1083-5423
Chambers, Donna (2005) The development of tourism businesses in rural communities: The case of the Maroons of Jamaica. In: Rural Tourism and Sustainable Business. Channel View Publications, pp. 180-200. ISBN 1845410114
Charters, S and Ali-Knight, Jane (2002) Who is the wine tourist? Tourism Management, 23 (3). pp. 311-319. ISSN 0261 5177
Cottam, Angela, Ensor, John and Band, Christine (2001) A benchmark study of strategic commitment to innovation. European Journal of Innovation Management, 4 (2). pp. 88-94. ISSN 1460-1060
Dezhang, Wang, Lu, Sun, Adams, John and Omar, Maktoba (2006) Market structure and enterprise competitiveness: strategic choices facing China's organic food industry. World Review of Entrepreneurship Management and Sustainable Development, 2 (1/2). pp. 161-172. ISSN 1746 0581
Di Domenico, Marialuisa and Lynch, Paul (2007) Host/guest encounters in the commercial home. Leisure Studies, 26 (3). pp. 321-338. ISSN 0261 4367
Drummond, Graeme (2004) Consumer confusion: reduction strategies in higher education. International Journal of Educational Management, 18 (5). pp. 317-323. ISSN 0951-354X
Drummond, Graeme (2006) Political parties' use of web based marketing: some preliminary findings relating to first-time voters in the 2005 general election. International Journal of Nonprofit and Voluntary Sector Marketing, 11 (3). pp. 181-191. ISSN 1465-4520
Drummond, Graeme (2007) Programme feedback: it only takes a minute! International Journal of Educational Management, 21 (1). pp. 29-36. ISSN 0951-354X
Drummond, Graeme and Rule, Gordon (2005) Consumer confusion in the UK wine industry. Journal of Wine Research, 16 (1). pp. 55-64. ISSN 0957-1264
Edgar, David A (1997) Commercial short holiday breaks in Scotland: an analysis of market structure, supplier strategies and performance. PhD thesis, Edinburgh Napier University.
Ensor, John, Pirrie, Angela and Band, Christine (2006) Creativity work environment: do UK advertising agencies have one? European Journal of Innovation Management, 9 (3). pp. 258-268. ISSN 1460 1060
Ensor, John, Robertson, Martin and Ali-Knight, Jane (2007) The dynamics of successful events – the experts’ perspective. Managing Leisure, 12 (2). pp. 223-235. ISSN 1466 450X
Ensor, John, Cottam, Angela and Band, Christine (2001) Fostering knowledge management through the creative work environment: a portable model from the advertising industry. Journal of Information Science, 27 (3). pp. 147-155. ISSN 0165-5515
Ensor, John, Cottam, Angela and Band, Christine (2001) Fostering knowledge management through the creative work environment: a portable model from the advertising industry. Journal of Information Science, 27 (3). pp. 147-155. ISSN 01655515
Ensor, John, Robertson, Martin and Ali-Knight, Jane (2011) Eliciting the dynamics of leading a sustainable event: key informant responses. Event Management, 15 (4). ISSN 1525-9951
Fernie, Scott and Pilcher, Nick (2009) National Qualification Frameworks: developing research perspectives. Quality in Higher Education, 15 (3). pp. 221-232. ISSN 1353-8322
Fischer, Mary (2001) Biblical heroes and the uses of literature. The Teutonic Order in the late Thirteenth and Early Fourteenth Centuries. In: Crusade and Conversion on the Baltic Frontier 1150 – 1500. Ashgate, Aldershot, 261 - 275. ISBN 0 7546 0325 3
Fischer, Mary (2010) The Chronicle of Prussia by Nicolaus von Jeroschin. A History of the Teutonic Knights in Prussia 1190-1331. Crusade Texts in Translation . Ashgate, Farnham. ISBN 9780754653097
Fischer, Mary (2012) The Depiction of Women in the Historical Narrative of the German Order. Zeitschrift fuer deutsches Altertum.
Fischer, Mary (2013) Employer demand for languages graduates in Scotland: a case study in the Financial Services sector. Scottish Languages Review, 26. pp. 3-12.
Fischer, Mary (2013) Establishing Prussia as a locus for crusade: the role of Nicolaus von Jeroschin’s Chronicle of Prussia. In: Medieval Mobilities: From Scandinavia to the Slavic Lands. International Medieval Research . Brepols, Turnhout. (In Press)
Fischer, Mary (2013) Language choice as a potential source of Intercultural discord in English-Mandarin business encounters. China Media Research, 9 (4). p. 45. ISSN 1556-889X
Fischer, Mary (2013) Language management in the UK: strategies for dealing with foreign language encounters in the financial sector. Journal of Business Communication. ISSN 0021-9436 (Submitted)
Fischer, Mary (2010) Winning Hearts and Minds: the role of the written word in the Crusades in north-eastern Europe in the fourteenth century. In: The Book in Germany. Merchiston Publishing, Edinburgh, pp. 1-15. ISBN 9780955356162
Fischer, Mary (2007) ‘Des tûvils kint?’ The German Order’s perception of its enemies as revealed in the Krônike von Prûzinlant. Archiv für das Studium der neueren Sprachen und Literaturen, 159 (244.2). pp. 260-275. ISSN 0003-8970
Fowlestone, Mark G (2013) The lore of the brand: an investigation into how organisations can build consumer engagement and brand affinity through a shared narrative. Other thesis, Edinburgh Napier University.
Fyall, Alan, Leask, Anna and Garrod, Brian (2001) Scottish visitor attractions – a collaborative future? International Journal of Tourism Research, 3 (3). pp. 211-228. ISSN 1099-2340
Garrod, Brian, Leask, Anna and Fyall, Alan (2007) An assessment of ‘international best practice’ in visitor attraction management: does Scotland really lag behind? International Journal of Tourism Research, 9 (1). pp. 21-42. ISSN 1522 1970
Garrod, Brian, Fyall, Alan and Leask, Anna (2006) Managing visitor impacts at visitor attractions: an international assessment. Current Issues in Tourism, 9 (2). pp. 125-151. ISSN 1368-3500
Garrod, Brian, Fyall, Alan and Leask, Anna (2002) Scottish visitor attractions: managing visitor impacts. Tourism Management, 23 (3). pp. 265-279. ISSN 0261 5177
Garrod, Brian, Fyall, Alan, Leask, Anna and Reid, Elaine (2012) Engaging residents as stakeholders of the visitor attraction. Tourism Management, 33 (5). pp. 1159-1173. ISSN 0261 5177
Grit, Alexander and Lynch, Paul (2011) An analysis of the development of home exchange organisations. Research In Hospitality Management, 1 (1). pp. 19-24. ISSN 2224-3534
Hamann, Danilo, Williams, Jr, Robert L and Omar, Maktoba (2007) Branding strategy and consumer high-technology product. Journal of Product & Brand Management, 16 (2). pp. 98-111. ISSN 1061 0421
Hamann, Danilo and Omar, Maktoba (2007) The incentive behind the adaptation process of high-technology product: an empirical research. World Review of Science, Technology and Sustainable Development, 4 (2/3). pp. 126-149. ISSN 1741-2242
Hassanien, Ahmed (2007) An investigation of hotel property renovation. Property Management, 25 (3). pp. 209-224. ISSN 0263 7472
Hassanien, Ahmed (2006) Exploring hotel renovation in large hotels: a multiple case study. Structural Survey, 24 (1). pp. 41-64. ISSN 0263 080X
Hassanien, Ahmed (2005) Hotel renovation within the context of new product development. International Journal of Hospitality & Tourism Administration, 6 (2). pp. 63-98. ISSN 1525-6480
Hassanien, Ahmed and Losekoot, E. (2002) The application of facilities management expertise to the hotel renovation process. Facilities, 20 (7/8). pp. 230-238. ISSN 0263 2772
Leask, Anna (2010) Progress in visitor attraction research: towards more effective management. Tourism Management, 31 (2). pp. 155-166. ISSN 0261 5177
Leask, Anna, Fyall, Alan and Barron, Paul (2011) Generation Y: opportunity or challenge – strategies to engage Generation Y in the UK attractions’ sector. Current Issues in Tourism. pp. 1-30. ISSN 1368-3500
Leask, Anna, Fyall, Alan and Garrod, Brian (2012) Managing revenue in Scottish visitor attractions. Current Issues in Tourism. pp. 1-26. ISSN 1368-3500
Lerwick, M and Omar, Maktoba (2010) Education and training in innovation “Management Capability for Sustainable Growth Empirical Study”. In: Handbook of research on innovations systems for business: technologies and applications,. Business Science Reference. ISBN 9781615206438
Logie-MacIver, Liz and Piacentini, Maria G (2010) Towards a richer understanding of consumers in social marketing contexts: revisiting the stage of change model. Journal of Marketing Management, 27 (1-2). pp. 60-76. ISSN 0267-257X
Logie-MacIver, Liz, Piacentini, Maria G and Eadie, Douglas (2012) Using qualitative methodologies to understand behaviour change. Qualitative Market Research: An International Journal, 15 (1). pp. 70-86. ISSN 1352-2752
Lynch, Paul (2005) Reflections on the home setting in hospitality. Journal of Hospitality and Tourism Management, 12 (1). ISSN 1447 6770
Lynch, Paul (2005) Sociological impressionism in a hospitality context. Annals of Tourism Research, 32 (3). pp. 527-548. ISSN 0160-7383
Lynch, Paul, Germann Molz, Jennie, McIntosh, Alison, Lugosi, Peter and Lashley, Conrad (2011) Theorizing Hospitality. Hospitality & Society, 1 (1). pp. 3-24. ISSN 2042-7913
Marsden, Dave (2001) Deconstructing consumer behaviour: theory and practice. Journal of Consumer Behaviour, 1 (1). pp. 9-21. ISSN 1472-0817
Marsden, Dave (2001) Disciplinary power and consumer research: an introduction. European Advances in Consumer Research, 5. pp. 54-60.
Marsden, Dave (2006) Feminism. In: Blackwell Encyclopedic Dictionary of Marketing. Wiley-Blackwell, pp. 127-128. ISBN 978-1-4051-0254-4
Marsden, Dave (2006) Marketing ethics. In: Blackwell Encyclopedic Dictionary of Marketing. Blackwell, London, pp. 206-207. ISBN 978-1-4051-0254-4
Marsden, Dave (2006) Postmodern marketing. In: Blackwell Encyclopedic Dictionary of Marketing. Wiley - Blackwell, pp. 257-258. ISBN 978-1-4051-0254-4
Marsden, Dave (2001) Rethinking marketing and natural science. In: 30th EMAC Conference, 8-11 May 2001, Bergen, Norway. (Unpublished)
Marsden, Dave (2005) Rituals in children's cultures of consumption. In: Childhoods 2005: Children and youth in emerging and transforming societies, 3-29 July 2005, Oslo University. (Unpublished)
Marsden, Dave (2006) Social responsibility. In: Blackwell Encyclopedic Dictionary of Marketing. Wiley-Blackwell, p. 352. ISBN 978-1-4051-0254-4
Marsden, Dave (2006) Societal marketing. In: Blackwell Encyclopedic Dictionary of Marketing. Wiley-Blackwell, pp. 352-353. ISBN 978-1-4051-0254-4
McIntosh, Alison, Lynch, Paul and Sweeney, Majella (2011) "My Home Is My Castle": Defiance of the Commercial Homestay Host in Tourism. Journal of Travel Research, 50 (5). pp. 509-519. ISSN 0047-2875
Omar, Maktoba (2010) E-consumer and the drive behind customer satisfaction: the Chinese online. International Journal of Economics and Business Research, 2 (3/4). pp. 271-287. ISSN 1756-9850
Omar, Maktoba (2005) To know you or not to know you, that is the main issue, managing and maintaining corporate reputation. International Journal of Applied Marketing, 3 (2). pp. 159-177.
Omar, Maktoba, Bathgate, Ian and Nwankwo, Sonny (2011) Internet marketing and customer satisfaction in emerging markets: the case of Chinese online shoppers. Competitiveness Review: An International Business Journal incorporating Journal of Global Competitiveness, 21 (2). pp. 224-237.
Omar, Maktoba and Boyd, Derick (2004) A multivariate test of the determination of market entry by economic and social characteristics.. International Journal of Applied Management, 5 (2). pp. 102-126.
Omar, Maktoba, Boyd, Derick and Nwankwo, Sonny (2004) Methodological issues in the determination of standardisation and Involvement strategies in international marketing. International Journal of Applied Marketing, 3 (1). pp. 93-113.
Omar, Maktoba and Handley-Schachler, Morrison (2004) The Dragon evolves:is the social market economy a chimaera? International Journal of Applied Marketing , 3 (2). pp. 82-92.
Omar, Maktoba and Handley-Schachler, Morrison (2005) The charismatic side of foreign direct investment in the economical and social Giant China. Amity Global Business Review , 1 (1). pp. 54-59.
Omar, Maktoba and Hillman, S (2005) Standardisation or modification? UK firms' marketing strategy in Africa. Journal of African Policy Studies, 10 (2/3). pp. 41-52.
Omar, Maktoba, Nwankwo, Sonny and Richards, Darlington (2008) Determinants of international entrepreneurship of UK companies. World Review of Entrepreneurship, Management and Sustainable Development, 4 (1). pp. 1-18. ISSN 1746-0573
Omar, Maktoba, Nwankwo, Sonny and Richards, Darlington (2006) Do not do what the Romans do: determinants of international entrepreneurship of UK companies. WORLD SUSTAINABLE DEVELOPMENT OUTLOOK 2006, 1 (1). pp. 371-380.
Omar, Maktoba and Porter, Marc (2007) Organizational power and culture shift at Ducati motorcycles. . Global Business and Organizational Excellence, 27 (1). pp. 20-27.
Omar, Maktoba and Williams, Jr, Robert L (2006) Managing and maintaining corporate reputation and brand identity: Haier Group logo. Journal of Brand Management , 13 (4/5). pp. 268-275. ISSN 1479-1803
Omar, Maktoba and Williams, Jr, Robert L (2009) Marketing to the bottom of the pyramid: opportunities in emerging markets. International Journal of Services, Economics and Management , 1 (4). pp. 427-446. ISSN 1753-0822
Omar, Maktoba, Williams, Jr, Robert L and Ensor, John (2010) Using emerging markets as a means to diversify the industrial base. Edinburgh Napier Universtiy, School of Accounting and Economics. ISBN 9781873869925
Omar, Maktoba, Williams, Jr, Robert L and Lingelbach, D (2009) Global brand market-entry strategy to manage corporate reputation. Journal of Product & Brand Management, 18 (3). pp. 177-187. ISSN 1061 0421
Omar, Maktoba, Zuowei, Yin and Adams, John (2008) Study on characteristics of jewelry consumption in United Kingdom and China. Journal of Gems & Gemmology , 10 (1). pp. 54-58. ISSN 1008-214X
Pringle, Stuart M (1995) International Reservations Systems - Their Strategic and Operational Implications for the UK Hotel Industry. PhD thesis, Napier University.
Pöllmann, Michael Peter (2013) Process definition for innovation in trade fairs. PhD thesis, Edinburgh Napier University.
Rakić, Tijana (2007) World Heritage: Issues and debates. Tourism: An International Interdisciplinary Journal, 55 (2). pp. 209-219. ISSN 1332-7461
Rakić, Tijana (2008) World heritage, tourism and national identity: a case study of the Acropolis in Athens, Greece. PhD thesis, Edinburgh Napier University.
Rakić, Tijana and Chambers, Donna (2010) Innovative techniques in tourism research: An exploration of visual methods and academic filmmaking. International Journal of Tourism Research, 12 (4). pp. 379-389. ISSN 1099-2340
Rakić, Tijana and Chambers, Donna (2009) Researcher with a movie camera: visual ethnography in the field. Current Issues in Tourism, 12 (3). pp. 255-270. ISSN 1368-3500
Rakić, Tijana and Chambers, Donna (2012) Rethinking the consumption of places. Annals of Tourism Research, 39 (3). pp. 1612-1633. ISSN 0160-7383
Rakić, Tijana and Chambers, Donna (2008) World heritage: exploring the tension between the national and the universal. Journal of Heritage Tourism, 2 (3). pp. 145-155. ISSN 1743-873X
Robinson, Richard N S and Barron, Paul (2006) Developing a framework for understanding the impact of deskilling and standardisation on the turnover and attrition of chefs. International Journal of Hospitality Management, 26 (4). pp. 913-926. ISSN 0278 4319
Robinson, Richard, Barron, Paul and Solnet, David (2008) Innovative approaches to event management education in career development: a study of student experiences. Journal of Hospitality, Leisure, Sport & Tourism Education, 7 (1). pp. 4-17.
Shanka, Tekle, Ali-Knight, Jane and Pope, Jeff (2002) Intrastate travel experiences in international students and their perceptions of Western Australia (WA) as a tourist destination. Tourism and Hospitality Research, 3 (3). pp. 245-256. ISSN 1467-3584
Smith-Hillman, A Vindelyn and Omar, Maktoba (2005) FDI, international business and regulation: The behaviour of UK multinational corporations. European Business Review, 17 (1). pp. 69-82. ISSN 0955 534X
Theodoraki, Elena, Haija, Sohair Abul, Ali-Knight, Jane, Musinguzi, Dan, Omar, Maktoba, Canduela, Jesus and Bourne, Stephanie (2014) The Events' Industry In Qatar And Social Behaviour Change Promotion Efforts: Green And Active Living Messaging And Anticipations In Light Of The 2022 Fifa World Cup. Qatar Foundation Annual Research Conference Proceedings, 1.
Thomson, Elaine (2002) Between seperate spheres: medical women and the development of VD services in Edinburgh. In: Medicine and the Public Sphere: Britain 1550-2000. Routledge, pp. 107-122.
Thomson, Elaine (2004) "Beware of worthless imitations": advertising in nursing periodicals 1888-1945. In: New Directions in Nursing History: International Perspectives. Routledge Studies in the Social History of Medicine . Routledge, pp. 158-178. ISBN 978-0415304337
Thomson, Elaine (2001) Modern Times (1914-1990s): medicine and medical achievements. In: Oxford Companion to Scottish History. Oxford University Press, pp. 154-156. ISBN 978-0192116963
Thomson, Elaine (2001) Physiology, Hygiene and the Entry of Women to the Medical Profession in Edinburgh c. 1869–c. 1900. Studies in History and Philosophy of Science Part C: Studies in History and Philosophy of Biological and Biomedical Sciences, 32 (1). pp. 105-126. ISSN 13698486
Thomson, Elaine (2003) The Women's speciality: medical women and the emergence of infant and maternal welfare services in Edinburgh c.1900-1920. Journal of the Association of Chartered Physiotherapists in Women’s Health, 92. pp. 15-24. ISSN 1367-7845
Thomson, John R (2004) ‘Mounting offshore operations using the reserve forces and how it impacted on homeland defence and security- the United Kingdom experience. Journal of Military and Strategic Studies, 7 (2). ISSN 1488-559X
Tinsley, Ross and Lynch, Paul (2008) Differentiation and tourism destination development: small business success in a close-knit community. Tourism and Hospitality Research, 8 (3). pp. 161-178. ISSN 1467-3584
Tinsley, Ross and Lynch, Paul (2007) Small tourism businesses in Pushkar, India: destination development through communication networks. World Journal of Tourism Small Business Management, 1. pp. 83-94.
Tinson, Julie and Ensor, John (2001) Formal and informal referent groups: An exploration of novices and experts in maternity services. Journal of Consumer Behaviour, 1 (2). pp. 174-183. ISSN 1472-0817
Tjandra, Nathalia Christiani (2013) On the road to brand leadership: Co-creating with Independent Financial Advisers (IFAs). PhD thesis, Edinburgh Napier University.
Todd, Louise A (2011) Festival Images: brand image and stakeholders' brand relationship types at the Edinburgh Festival Fringe. PhD thesis, Edinburgh Napier University.
Tucker, Hazel and Lynch, Paul (2005) Host-Guest dating: the potential of improving the customer experience through Host-Guest Psychographic Matching. Journal of Quality Assurance in Hospitality & Tourism , 5 (2). pp. 11-32. ISSN 1528-0098
Tzschentke, Nadia, Kirk, David and Lynch, Paul (2008) Ahead of their time? Barriers to action in green tourism firms. The Service Industries Journal, 28 (2). pp. 167-178. ISSN 0264-2069
Tzschentke, Nadia, Kirk, David and Lynch, Paul (2008) Going green: Decisional factors in small hospitality operations. International Journal of Hospitality Management, 27 (1). pp. 126-133. ISSN 0278 4319
Watson, Sandra (2006) Contextual understandings of hospitality management development - a realist approach. PhD thesis, Edinburgh: Napier University.
Williams, Jr, Robert L (2012) Branding through renaming for strategic alignment in service organisations. PhD thesis, Edinburgh Napier University.
Williams, Jr, Robert L, Omar, Maktoba and Ensor, John (2011) Sourcing or selling: value flame at the base of the pyramid. Marketing Intelligence and Planning, 29 (3). pp. 232-246. ISSN 0263-4503