Article

Cabras, Ignazio (2010) Use of e-procurement in local authorities' purchasing and its effects on local economies: evidence from Cumbria, UK. European PLanning Studies, 43 (18). pp. 1133-1151. ISSN 0965 4313

Francis, Helen and D’Annunzio-Green, Norma (2005) HRM and the pursuit of a service culture – managerial encounters with competing discourses. Employee Relations, 27 (1). pp. 71-85. ISSN 0142 5455

Taylor, P, Baldry, C, Bain, P and Ellis, Vaughan (2003) A unique working environment: health, sickness and absence management in UK call centres. Work Employment & Society, 17 (3). pp. 435-458. ISSN 09500170

D’Annunzio-Green, Norma (2002) An examination of the organisational and cross-cultural challenges facing international hotel managers in Russia. International Journal of Contemporary Hospitality Management, 14 (6). pp. 266-273. ISSN 09596119

Tinson, Julie and Ensor, John (2001) Formal and informal referent groups: An exploration of novices and experts in maternity services. Journal of Consumer Behaviour, 1 (2). pp. 174-183. ISSN 14791838

Book Section

Dutra, Igor, Findlay, Chris, McGregor, Moira and McEwan, Tom (2006) E-procurement & the SME: challenges for Scotland. In: Proceedings of IADIS International Conference e-Commerce 2006. IADIS, Barcelona, Spain, pp. 281-286. ISBN 972-8924-23-2

Benyon, David and Hook, Kristina (1997) Navigation in information space : supporting the individual. In: INTERACT'97. IFIP Conference Proceedings, 96 . Chapman and Hall, pp. 39-46. ISBN 0-412-80950-8