Compassion or speed, which is a more accurate indicator of healthcare quality in the emergency department from the patients’ perspective
Citation
Beattie, M., Atherton, I., McLennan, B., & Lauder, W. (2012). Compassion or speed, which is a more accurate indicator of healthcare quality in the emergency department from the patients’ perspective. International journal of person centered medicine, 2, 647-655
Authors
Keywords
Emergency department; empathy; quality measurement; quality of healthcare; waiting time
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