When institutions collide: the digitization and transformation of public services.
Citation
Smith, C. F., & Webster, W. (2006, September). When institutions collide: the digitization and transformation of public services. Paper presented at XXth meeting of the Permanent Study Group on E-Government (Information and Communications Technologies in Public Administration), European Group of Public Administration Annual Conference, Milan
Authors
Keywords
digital information technology; e-government; e-public administration; information services; communications technologies;
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