Research Output
New development: ‘Appreciate–Engage–Facilitate’—The role of public managers in value creation in public service ecosystems
  This article argues for the ‘public service ecosystem’ as an organizing framework through which to appreciate the interactions and integration of the institutional, service, and individual levels in public service delivery. It offers a heuristic (‘Appreciate–Engage–Facilitate’) through which to understand and support the role of public managers in value creation at all levels of such ecosystems.

  • Type:

    Article

  • Date:

    12 May 2021

  • Publication Status:

    Published

  • Publisher

    Informa UK Limited

  • DOI:

    10.1080/09540962.2021.1916189

  • Cross Ref:

    10.1080/09540962.2021.1916189

  • ISSN:

    0954-0962

  • Funders:

    The University of Edinburgh

Citation

Osborne, S. P., Powell, M., Cui, T., & Strokosch, K. (2021). New development: ‘Appreciate–Engage–Facilitate’—The role of public managers in value creation in public service ecosystems. Public Money and Management, 41(8), 668-671. https://doi.org/10.1080/09540962.2021.1916189

Authors

Keywords

Public Administration; Sociology and Political Science; General Business, Management and Accounting; Finance; Accounting

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