Research Output
Benchmarking: A Signpost to Excellence in Quality and Productivity by Bengte Karlof and Svante Ostblom. Chichester: John Wiley and Sons, 1993.
  Abstract not available.

  • Type:

    Book Review

  • Date:

    06 January 1995

  • Publication Status:

    Published

  • DOI:

    10.1080/02642069500000013

  • ISSN:

    0264-2069

  • Funders:

    University of Dundee

Citation

Taylor, S. (1995). Benchmarking: A Signpost to Excellence in Quality and Productivity by Bengte Karlof and Svante Ostblom. Chichester: John Wiley and Sons, 1993. Service Industries Journal, 15(1), 113-114. https://doi.org/10.1080/02642069500000013

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