Measuring Internet Retail Service Quality Using E-S-QUAL

Research Output

Abstract not available.

Date:

31 December 2008
Publication Status:

Published
Funders:

Historic Funder (pre-Worktribe)

http://researchrepository.napier.ac.uk/output/1186326 <p>Rafiq, M., Fulford, H., Lu, X., & Ellis-Chadwick, H. (2008). Measuring Internet Retail Service Quality Using E-S-QUAL. In <i>Marketing Landscapes: A Pause for Thought: 37th EMAC Conference: Brighton 2008: 27-30 May 2008: University of Brighton, Brighton Business School, UK: Conference Proceedings</i></p>

Citation

Rafiq, M., Fulford, H., Lu, X., & Ellis-Chadwick, H. (2008). Measuring Internet Retail Service Quality Using E-S-QUAL. In Marketing Landscapes: A Pause for Thought: 37th EMAC Conference: Brighton 2008: 27-30 May 2008: University of Brighton, Brighton Business School, UK: Conference Proceedings