The nature and effectiveness of monitoring and evaluation of social inclusion projects in Scotland: an exploratory analysis.

Kelly, Lesley Ann (2003) The nature and effectiveness of monitoring and evaluation of social inclusion projects in Scotland: an exploratory analysis. PhD thesis, Edinburgh Napier University.

Available under License Creative Commons Attribution Non-commercial.

Download (19MB)


The research examined the experiences of professional workers engaged in the
monitoring and evaluation of Scottish social inclusion projects, in order to address
the research question "To what extent do the existing systems of monitoring and
evaluation in Scottish social inclusion initiatives recognise the particular nature of
social inclusion?" In-depth interviews were undertaken with 34 key players
involved in the policy and practice of evaluation social inclusion projects.
Interviewees included individuals involved in social inclusion projects at both
project and programme level, funders and evaluators of social inclusion projects,
and policy makers. The interviews were analysed using qualitative content
The research concluded that the respondents were very positive about social
inclusion, with the key disadvantage of the term identified as its lack of meaning
for the client groups with whom projects were working. Encouraging participation
and empowering individuals and communities were seen as the key outcomes of
social inclusion projects, with outcomes relating to poverty and tackling exclusion
mentioned only by a small number of respondents.
Respondents found indicators such as resident satisfaction, fear of crime and
confidence useful. Relationships were noted to be an important area that projects
had an impact on, but none of the projects involved were actively measuring their
impact in this area. Qualitative methods were noted by respondents to be useful
in recognising individual experience, and have a key role to play in establishing the
additionality of projects, but respondents perceived a lack of credibility of
qualitative research amongst funding agencies and policy makers.
Respondents raised concerns regarding the views of individuals who did not, for
whatever reason, participate in research, but noted the expense of methods that
specifically targeted non-participants, and, on the other hand the dangers of
survey fatigue.
The conclusions of the thesis were that although social inclusion is a well received
term and both the policy makers and practitioners are working toward the same
agenda, there are a number of areas where there is a need for further
development in order to make the monitoring and evaluation of initiatives
meaningful. The conclusions note that the current systems meet the needs of
neither funding agencies nor projects well.

Item Type: Thesis (PhD)
Uncontrolled Keywords: Social inclusion; Scotland; participation; exclusion; policy makers; practitioners;
University Divisions/Research Centres: The Business School > School of Accounting, Economics and Statistics
Dewey Decimal Subjects: 300 Social sciences > 360 Social problems & social services > 361 Social problems & social welfare in general
Library of Congress Subjects: H Social Sciences > HN Social history and conditions. Social problems. Social reform
Item ID: 5730
Depositing User: Mrs Lyn Gibson
Date Deposited: 08 Nov 2012 16:07
Last Modified: 26 Sep 2013 13:44

Actions (login required)

View Item View Item


Downloads per month over past year

View more statistics

Edinburgh Napier University is a registered Scottish charity. Registration number SC018373