Tools
Tools
Niranjan, Tarikere T and Weaver, Miles W (2011) A unifying view of goods and services supply chain management. The Service Industries Journal, 31 (14). pp. 2391-2410. ISSN 0264-2069
![[img]](http://researchrepository.napier.ac.uk/style/images/fileicons/application_pdf.png) | PDF - Published Version Restricted to Registered users only Available under License Creative Commons Attribution Non-commercial. Download (218kB) | Request a copy |
Official URL: http://dx.doi.org/10.1080/02642069.2010.504821
Abstract/Description
Ambiguities in the constructs that are the building blocks of research may have hindered advancement of service operations knowledge/research. To alleviate this situation, the authors identify similarities and differences between goods and services to inform a view of constructs (e.g. inventory, capacity, and Bullwhip effect) that are equivalent and are of relevance to both sectors. A unifying paradigm that allows transference of ideas across the two broad sectors is proposed and illustrated with case studies.
| Item Type: | Article |
|---|---|
| Print ISSN: | 0264-2069 |
| Uncontrolled Keywords: | service operations; constructs; inventory; capacity; immediately usable service; |
| University Divisions/Research Centres: | The Business School > School of Management |
| Dewey Decimal Subjects: | 600 Technology > 650 Management & public relations > 658 General management |
| Library of Congress Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Item ID: | 5574 |
| Depositing User: | Dr Miles Weaver |
| Date Deposited: | 31 Jul 2012 14:43 |
| Last Modified: | 30 Nov 2012 16:14 |
| URI: | http://researchrepository.napier.ac.uk/id/eprint/5574 |
Actions (login required)
| View Item |