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Competitive processes and the labour market in the contact centre industry in the North West.

Cabras, Ignazio (2006) Competitive processes and the labour market in the contact centre industry in the North West. In: Lancashire Business School Research Symposium, 22 June 2006, University of Central Lancashire, Preston.

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Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Labour market; contact centres; service industry; competition; North West;
University Divisions/Research Centres: Edinburgh Napier University, Employment Research Institute
Dewey Decimal Subjects: 300 Social sciences > 330 Economics > 338 Production > 338.4 Secondary industries and services > 338.47 Services & products
Library of Congress Subjects: H Social Sciences > HD Industries. Land use. Labor
Item ID: 4334
Depositing User: Mrs Lyn Gibson
Date Deposited: 14 Apr 2011 10:45
Last Modified: 27 Nov 2012 11:57
URI: http://researchrepository.napier.ac.uk/id/eprint/4334

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