Understanding the 'E-Petitioner'.

Cruickshank, Peter and Smith, Colin F (2011) Understanding the 'E-Petitioner'. Transforming Government: People, Process and Policy, 5 (4). pp. 319-329. ISSN 1750-6166

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Purpose: This article considers the ways in which large-scale e-participation projects can be evaluated. It argues that existing evaluation approaches can be improved upon by taking a closer look at the characteristics of the users of such systems, by estimating their self-efficacy. Design/methodology/approach: Literature review is followed by the development of relevant research questions, and an assessment of points at which relevant and useful data can be collected in a petitioning process. Findings: Data relating to self-efficacy, while not simple to collect, can add much to the evaluation process, and has the potential to result in more effective projects and systems. Research limitations: The findings are specific to one project, EuroPetition, which will allow the co-ordination and submission of cross-border pan-European petitions. Originality/value: The article represents the first attempt to integrate perspectives derived from social cognitive theory to the evaluation of a large e-participation project. Self efficacy is discussed in terms of both computer self-efficacy and political self-efficacy.

Item Type: Article
Print ISSN: 1750-6166
Uncontrolled Keywords: e-petitions; edemocracy; eparticipation; europetition; international teledemocracy;
University Divisions/Research Centres: Edinburgh Napier University, Institute for Informatics and Digital Innovation
Dewey Decimal Subjects: 300 Social sciences > 350 Public administration & military science
Library of Congress Subjects: J Political Science > JS Local government Municipal government
Item ID: 4175
Depositing User: Computing Research
Date Deposited: 21 Mar 2011 16:04
Last Modified: 06 Dec 2012 16:32

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