Riley, Chris W, Johnson, Graham, McCraken, Heather and Al-Saffar, Ahmed (2009) Instruction, feedback and biometrics: the user interface for fingerprint authentication systems. In: Human-Computer Interaction – INTERACT 2009. Lecture Notes in Computer Science, 5727 (5727). Springer-link, Uppsala, Sweden, pp. 293-305. ISBN 978-3-642-03657-6
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Biometric authentication is the process of establishing an individual’s identity through measurable characteristics of their behaviour, anatomy or physiology. Biometric technologies, such as fingerprint systems, are increasingly being used in a diverse range of contexts from immigration control, to banking and personal computing. As is often the case with emerging technologies, the usability aspects of system design have received less attention than technical aspects. Fingerprint systems pose a number of challenges for users and past research has identified issues with correct finger placement, system feedback and instruction. This paper describes the development of an interface for fingerprint systems using an iterative, participative design approach. During this process, several different methods for the presentation of instruction and feedback were identified. The different types of instruction and feedback were tested in a study involving 82 participants. The results showed that feedback had a statistically significant effect on overall system performance, but instruction did not. The design recommendations emerging from this study, and the use of participatory design in this context, are discussed.
|Item Type:||Book Section|
|Uncontrolled Keywords:||Biometrics; fingerprint; instruction; feedback;|
|University Divisions/Research Centres:||Faculty of Engineering, Computing and Creative Industries > School of Computing|
|Dewey Decimal Subjects:||300 Social sciences > 360 Social problems & social services > 363 Other social problems & services|
000 Computer science, information & general works > 000 Computer science, knowledge & systems > 006 Special Computer Methods > 006.3 Artificial intelligence
|Library of Congress Subjects:||Q Science > QA Mathematics > QA75 Electronic computers. Computer science|
|Depositing User:||Computing Research|
|Date Deposited:||28 Jun 2010 11:36|
|Last Modified:||04 Dec 2013 14:45|
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