Being-with: a study of familiarity.

Turner, Phil (2008) Being-with: a study of familiarity. Interacting with Computers, 20 (4-5). pp. 447-454. ISSN 0953-5438

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How people learn to use an interactive device has always been an important field of research in human-computer interaction (HCI). The theoretical bases of which have ranged from the traditional cognitive perspectives through situated learning to collectivist - social perspectives. Each of these has treated learning to use interactive devices in a typical dualistic manner with a clear distinction between ''man and machine''. However, in addition to simply using interactive technologies we also co-exist with them, a relationship which might be called being-with. For many of us, interactive technology has always been there (we are born into a world replete with it) and we have a deep familiarity with it. Familiarity, according to Heidegger, is non-dualistic; it is a fact of our existence, of our worldliness; it is one of the primary ways in which we relate to the world, and offers an alternate basis for thinking about how we learn to use technology. An empirical study of familiarity is presented involving a group of seniors learning to use a personal computer and the services it provides. The analysis of the resultant substantial body of interview and discussion group data lead to the conclusion that to become familiar with technology is to integrate it into one's everyday life - an everyday life which is correspondingly reconfigured. Specifically, learning to use these technologies is better seen as changing the practices of everyday life to accommodate them. This dimension of being-with potentially has significant consequences for very many aspects of HCI. So, in addition to designing for ease of use; designing for experience perhaps we should now add designing for being-with

Item Type: Article
Print ISSN: 0953-5438
Uncontrolled Keywords: being-with; Borgmann; familiarity; Heidegger; learning; qualitative analysis; human-computer interaction;
University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
Dewey Decimal Subjects: 000 Computer science, information & general works > 000 Computer science, knowledge & systems > 006 Special Computer Methods > 006.3 Artificial intelligence
000 Computer science, information & general works > 000 Computer science, knowledge & systems > 005 Computer programming, programs & data > 005.4 Systems programming and programs > 005.43 Systems programs & operating systems > 005.437 User interfaces
Library of Congress Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Item ID: 3517
Depositing User: Computing Research
Date Deposited: 12 Jan 2010 15:32
Last Modified: 11 Feb 2013 11:08

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