Hall, Hazel (2009) When social means business: the potential of social computing tools to support collaborative work as part of the organisational information infrastructure. In: Innovation in e-information, 2009 June, Manchester, UK.. (Unpublished)
Available under License Creative Commons Attribution Non-commercial.
Based on the results of a study conducted jointly by Edinburgh Napier University and TFPL, this paper will discuss the main risks and opportunities of the adoption of social computing tools within organizations for collaborative work purposes as perceived by information and knowledge management professionals. A comparative analysis of the value of particular tools will be set against the context of evolving organisational information infrastructures and levels of tool adoption. Opportunities for information and knowledge management professionals to contribute in the development of environments conducive to the exploitation of social computing tools within the workplace will also be discussed.
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