Realising the potential of technology tools: expecting the unexpected.

Hall, Hazel (2008) Realising the potential of technology tools: expecting the unexpected. In: Proceedings of Online Information 2008. Imark, London, pp. 23-25. ISBN 1900239906

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With reference to the domain of sociotechnical studies, this paper establishes reasons why expectations of technology implementations are often misguided. Examples from a number of scenarios drawn from academic research demonstrate the phenomena of "unexpected outcome" and strategies for their accommodation.

Item Type: Book Section
ISBN: 1900239906
Uncontrolled Keywords: information and knowledge management; communication technologies;
University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
Dewey Decimal Subjects: 000 Computer science, information & general works > 000 Computer science, knowledge & systems > 004 Data processing & computer science
600 Technology > 650 Management & public relations > 658 General management
Library of Congress Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Item ID: 3510
Depositing User: Computing Research
Date Deposited: 14 Jan 2010 15:27
Last Modified: 12 Jan 2011 04:54

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