Designing e-Participation with Balkan journalists.

Taylor-Smith, Ella and Buckner, Kathy (2009) Designing e-Participation with Balkan journalists. Journal of eDemocracy and Open Government, 1 (1). pp. 12-20. ISSN 2075-9517

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This paper describes the use of scenarios as a central part of the design methodology, in a project to create an e-participation initiative, working with the national news agencies in 3 Western Balkans countries. The stakeholders in the project came from a variety of backgrounds, with different skills, experiences of technology and ideas about participatory democracy. For design purposes, the most important stakeholders involved are journalists from the Balkan news agencies, as these will be major users of the tool, creating content and managing e-participation processes. Scenarios were used to put these journalists at the centre of the design and specification process. This method also provided the diverse stakeholders with a focus for discussion and shared understanding. The use of scenarios influenced the design of all aspects of the e-participation initiative, including the format of the online tools, the rules and methods for managing online discussions and the offline path of influence with those in power.

Item Type: Article
Print ISSN: 2075-9517
Additional Information: We would like to thank the European Commission for funding the project (FP6-045003-WEB.DEP) and the WEB.DEP partners, who play a crucial role in this research, from designing the project to writing the scenarios. The partners are Athens Technology Centre, National Technical University of Athens, Journalist Union of Macedonia & Thrace Daily Newspapers (Greece), Albanian Telegraphic Agency (Albania), Macedonian Information Agency (former Yugoslav Republic of Macedonia), National News Agency of the Republic of Serbia (Tanjug, Serbia) and International Teledemocracy Centre (Napier University, UK).
Uncontrolled Keywords: eParticipation; eDemocracy; scenario; media; Balkan; accession;
University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
Dewey Decimal Subjects: 000 Computer science, information & general works > 070 News media, journalism & publishing
000 Computer science, information & general works > 000 Computer science, knowledge & systems > 004 Data processing & computer science
000 Computer science, information & general works > 000 Computer science, knowledge & systems > 005 Computer programming, programs & data > 005.4 Systems programming and programs > 005.43 Systems programs & operating systems > 005.437 User interfaces
Library of Congress Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Item ID: 3492
Depositing User: Computing Research
Date Deposited: 19 Jan 2010 12:00
Last Modified: 16 May 2011 10:54

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