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Culture & biometrics: regional differences in the perception of biometric authentication technologies.

Riley, Chris W, Buckner, Kathy, Johnson, Graham and Benyon, David (2009) Culture & biometrics: regional differences in the perception of biometric authentication technologies. AI & Society, 24 (3). pp. 295-306. ISSN 0951-5666

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Abstract/Description

Previous research has identified user concerns about biometric authentication technology, but most of this research has been conducted in European contexts. There is a lack of research that has investigated attitudes towards biometric technology in other cultures. To address this issue, data from India, South Africa and the United Kingdom were collected and compared. Cross-cultural attitudinal differences were seen, with Indian respondents viewing biometrics most positively while respondents from the United Kingdom were the least likely to have a positive opinion about biometrics. Multiple barriers to the acceptance of biometric technology were identified with data security and health and safety fears having the greatest overall impact on respondents’ attitudes towards biometrics. The results of this investigation are discussed with reference to Hofstede’s cultural dimensions and theories of technology acceptance. It is argued that contextual issues specific to each country provide a better explanation of the results than existing theories based on Hofstede’s model. We conclude that cultural differences have an impact on the way biometric systems will be used and argue that these factors should be taken into account during the design and implementation of biometric systems.

Item Type: Article
Print ISSN: 0951-5666
Electronic ISSN: 1435-5655
Uncontrolled Keywords: biometric authentication technology; cross-cultural diffrences; data security;
University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
Dewey Decimal Subjects: 000 Computer science, information & general works > 000 Computer science, knowledge & systems > 006 Special Computer Methods > 006.3 Artificial intelligence
000 Computer science, information & general works > 000 Computer science, knowledge & systems > 004 Data processing & computer science
000 Computer science, information & general works > 000 Computer science, knowledge & systems > 005 Computer programming, programs & data > 005.8 Data security
Library of Congress Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Item ID: 3484
Depositing User: Computing Research
Date Deposited: 21 Jan 2010 16:44
Last Modified: 11 Jan 2013 16:16
URI: http://researchrepository.napier.ac.uk/id/eprint/3484

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