Library 2.0 and UK academic libraries: drivers and impacts.

Shoniwa, Pride and Hall, Hazel (2008) Library 2.0 and UK academic libraries: drivers and impacts. New Review of Information Networking, 14 (2). pp. 69-79. ISSN 1361-4576

Available under License Creative Commons Attribution Non-commercial.

Download (52kB)


At a time that the term “Library 2.0” has attracted attention in the professional and academic press of library and information science, there appears to be a lack of consensus as to what this nomenclature actually means. At one extreme Library 2.0 is purported to be primarily concerned with the implementation of web-based tools, and thus supports the view that its drivers are intimately related to technology. However, it has also been suggested that Library 2.0 is not solely about technology. Rather, the concept also incorporates changing the physical activities and services delivered by libraries, i.e. Library 2.0 is services-driven. Another perspective is that libraries have always had a history of adopting technology and user-centred improvements to services, and thus Library 2.0 may not even be anything new. This article reports on a research project which assessed the perceptions of Library 2.0, and the extent of its adoption, in the UK academic library sector. The main finding of the study is that Library 2.0 is predominantly viewed as the selective application of Web 2.0 tools and techniques with user services at the heart of any implementation. Although Library 2.0 does not present a new paradigm, its effects are felt in services delivery. Of particular interest are changes in the relationships between those who provide information services and the different generations of the end-users that they serve.

Item Type: Article
Print ISSN: 1361-4576
Electronic ISSN: 1740-7869
Uncontrolled Keywords: Library 2.0; web-based tools; user-centred improvements; user services;
University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
Dewey Decimal Subjects: 000 Computer science, information & general works > 020 Library & information sciences
Library of Congress Subjects: Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Item ID: 3450
Depositing User: Computing Research
Date Deposited: 16 Feb 2010 15:13
Last Modified: 14 Feb 2013 14:16

Actions (login required)

View Item View Item


Downloads per month over past year

View more statistics

Edinburgh Napier University is a registered Scottish charity. Registration number SC018373