The sense of outsourcing: the viability of outsourcing corporate research and information services.

Hall, Hazel and Goody, Melanie (2006) The sense of outsourcing: the viability of outsourcing corporate research and information services. Library and Information Research, 30 (96). pp. 13-24.

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    This paper presents a literature review on outsourcing in library and information services, with particular reference to business research and information services. This is complemented with some findings of a small-scale research project into perceptions of outsourcing in the business information sector. The individuals surveyed for the empirical work were members of the UK business information community who have experience of establishing relationships with external partners, as well as representatives from three outsourced information service providers. The work set out to establish whether research and information services delivery can be improved through the use of a third party, and to identify strategies which heighten the likelihood of this being achieved. It has also been possible to consider how the adoption of outsourcing strategies impact career roles of business information professionals.

    Item Type: Article
    Uncontrolled Keywords: outsourcing: Library services; business information; external partners; information service providers;
    University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
    Dewey Decimal Subjects: 000 Computer science, information & general works > 020 Library & information sciences
    600 Technology > 650 Management & public relations > 658 General management
    Library of Congress Subjects: Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
    Item ID: 3406
    Depositing User: Computing Research
    Date Deposited: 23 Apr 2010 15:36
    Last Modified: 08 May 2014 16:34

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