A social shaping perspective on an e-Governmental system(ic) failure.

Davenport, Elisabeth and Horton, Keith (2004) A social shaping perspective on an e-Governmental system(ic) failure. In: Electronic Government. Lecture Notes in Computer Science, 3183 . Springer-Verlag, Amsterdam, pp. 186-193. ISBN 978-3-540-22916-2

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The paper that follows is concerned with the communities of interest (or actor networks) and communities of practice that articulate the delivery of e-government services, and with the discourse formations that shape the delivery of e-government services in the UK. The approach adopted within this paper is based on historical reconstruction and discourse analysis. This suggests that the delivery of an integrated and accountable e-government apparatus is a non-trivial objective for system developers, and that the overall complexity of such a development has been, and is grossly underestimated.

Item Type: Book Section
ISBN: 978-3-540-22916-2
Electronic ISBN: 978-3-540-30078-6
Additional Information: paper presented at Third International Conference, EGOV 2004, Zaragoza, Spain, August 30-September 3, 2004. Proceedings
Uncontrolled Keywords: e-government services; discourse; communities of interest;
University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
Dewey Decimal Subjects: 300 Social sciences > 350 Public administration & military science
Library of Congress Subjects: J Political Science > JN Political institutions (Europe) > JN101 Great Britain
Item ID: 3362
Depositing User: Computing Research
Date Deposited: 07 May 2010 14:47
Last Modified: 20 Dec 2013 14:54

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