Exploring knowledge sharing in distributed organisations: report on research in progress

Hall, Hazel (2002) Exploring knowledge sharing in distributed organisations: report on research in progress. In: KMSS 2002: the new scope of knowledge management in theory and in practice. Knowledge Board.

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Published academic research and reported practice in the professional
press indicate that social capital is a driver of knowledge management. This paper
reports on progress to date on part of a project that examines the role of social
capital in knowledge management work. The case explored is a large, informationintensive
organisation that aims to facilitate knowledge sharing through the use of
intranet technologies. The theoretical context for the study is set with a discussion of
social exchange theory. Initial findings presented here relate to (1) the nature and
degree of, (2) barriers to, and (3) the role of rewards in knowledge sharing in the
case study organisation. These are then related to the concepts of the knowledge
market and exchanges.

Item Type: Book Section
Additional Information: The author wishes to acknowledge Professor Elisabeth Davenport for her advice and support of this study, KPMG’s sponsorship of the larger project to which it contributes, and the knowledge management staff in the case study organisation 2002 KMSS convened in Sophia Antipolis, Nice, France from the 02 Sep to the 06 Sep at Ceram Business School and INRIA, National Research Institute.
Uncontrolled Keywords: social capital; knowledge management; intranet technologies; social exchange theories; rewards;
University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
Dewey Decimal Subjects: 000 Computer science, information & general works > 000 Computer science, knowledge & systems > 004 Data processing & computer science
600 Technology > 650 Management & public relations > 658 General management
Library of Congress Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Item ID: 3316
Depositing User: Computing Research
Date Deposited: 31 May 2010 14:36
Last Modified: 12 Jan 2011 04:53

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