Hall, Hazel (2002) Exploring knowledge sharing in distributed organisations: report on research in progress. In: KMSS 2002: the new scope of knowledge management in theory and in practice. Knowledge Board.

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Abstract/Description

Published academic research and reported practice in the professional
press indicate that social capital is a driver of knowledge management. This paper
reports on progress to date on part of a project that examines the role of social
capital in knowledge management work. The case explored is a large, informationintensive
organisation that aims to facilitate knowledge sharing through the use of
intranet technologies. The theoretical context for the study is set with a discussion of
social exchange theory. Initial findings presented here relate to (1) the nature and
degree of, (2) barriers to, and (3) the role of rewards in knowledge sharing in the
case study organisation. These are then related to the concepts of the knowledge
market and exchanges.

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