Investigating design issues in household environments.

Baillie, Lynne, Benyon, David, Macaulay, Catriona and Petersen, M G (2003) Investigating design issues in household environments. Cognition, Technology and Work, 5 (1). pp. 33-43. ISSN 1435-5558

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This paper argues that the current involvement of end users in the design of technological artefacts is too superficial. It is common to involve people in requirements generation, but rarely in product inception or design. A study is reported involving five households in central Scotland, who were each visited on three occasions, using a new investigative framework. Illustrative examples are provided of the strengths and weaknesses of the methods used. Despite the latter, it is demonstrated that the general public can both generate and critique design ideas and that valuable contributions to understanding people's relationships with technologies can be expected both from children and from the elderly.

Item Type: Article
Print ISSN: 1435-5558
Electronic ISSN: 1435-5566
Uncontrolled Keywords: Home studies; home workshop; household; technology tour; user-centred design;
University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
Dewey Decimal Subjects: 000 Computer science, information & general works > 000 Computer science, knowledge & systems > 004 Data processing & computer science
Library of Congress Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Item ID: 3304
Depositing User: Computing Research
Date Deposited: 29 Jun 2010 09:04
Last Modified: 13 Jun 2013 13:28

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