Knowledge management issues for online organisations: 'communities of practice' as an exploratory framework.

Davenport, Elisabeth (2001) Knowledge management issues for online organisations: 'communities of practice' as an exploratory framework. Journal of Documentation, 57 (1). pp. 61-75. ISSN 0022-0418

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Communities of practice have been identified as sites where knowledge is created in organisations. The author reviews studies of situated learning and situated action and suggests that these two activities may characterise the learning process in communities of practice where they are supported by a distinctive ‘social’ infrastructure. She analyses recent fieldwork in three online communities (a digital library reference service, a virtual enterprise and an online shopping group) to discover to what extent they may be described as communities of practice, and to establish how they support participants’ learning.

Item Type: Article
Print ISSN: 0022-0418
Electronic ISSN: 1758-7379
Uncontrolled Keywords: communities of practice; situated learning; action; knowledge management; learning process; online communities; information;
University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
Dewey Decimal Subjects: 000 Computer science, information & general works > 020 Library & information sciences
Library of Congress Subjects: Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Item ID: 3280
Depositing User: Computing Research
Date Deposited: 05 Jul 2010 15:04
Last Modified: 12 Sep 2013 10:43

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