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Knowledge management issues for online organisations: 'communities of practice' as an exploratory framework.

Davenport, Elisabeth (2001) Knowledge management issues for online organisations: 'communities of practice' as an exploratory framework. Journal of Documentation, 57 (1). pp. 61-75. ISSN 0022-0418

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    Abstract/Description

    Communities of practice have been identified as sites where knowledge is created in organisations. The author reviews studies of situated learning and situated action and suggests that these two activities may characterise the learning process in communities of practice where they are supported by a distinctive ‘social’ infrastructure. She analyses recent fieldwork in three online communities (a digital library reference service, a virtual enterprise and an online shopping group) to discover to what extent they may be described as communities of practice, and to establish how they support participants’ learning.

    Item Type: Article
    Print ISSN: 0022-0418
    Electronic ISSN: 1758-7379
    Uncontrolled Keywords: communities of practice; situated learning; action; knowledge management; learning process; online communities; information;
    University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
    Dewey Decimal Subjects: 000 Computer science, information & general works > 020 Library & information sciences
    Library of Congress Subjects: Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
    Item ID: 3280
    Depositing User: Computing Research
    Date Deposited: 05 Jul 2010 16:04
    Last Modified: 12 Sep 2013 11:43
    URI: http://researchrepository.napier.ac.uk/id/eprint/3280

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