New knowledge and micro-level online organization: 'communities of practice' as a development framework.

Davenport, Elisabeth and Hall, Hazel (2001) New knowledge and micro-level online organization: 'communities of practice' as a development framework. In: Proceedings of the 34th Annual Hawaii International Conference on System Sciences. IEEE Computer Society Press, Los Alamitos. ISBN 0-7695-0981-9

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    The role of communities of practice in knowledge creation is recognized in a number of contexts. The authors take a socio-technical perspective and identify four characteristics of such communities: situated learning, situated action, distributed cognition and social infrastructure. These are combined into a loosely normative framework to define and analyze communities of practice at the level of online micro-organization. The framework is applied to three development projects: a reference service, a virtual enterprise initiative and a simulation of an electronic shopping mall. The authors discuss its potential in explaining and stimulating new knowledge in micro-level online work environments

    Item Type: Book Section
    ISBN: 0-7695-0981-9
    Uncontrolled Keywords: "Communities of practice"; knowledge management; organizational knowledge; online organization;
    University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
    Dewey Decimal Subjects: 600 Technology > 650 Management & public relations > 658 General management
    Library of Congress Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
    Item ID: 3277
    Depositing User: Computing Research
    Date Deposited: 05 Jul 2010 16:04
    Last Modified: 14 Mar 2014 11:16

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