Getting the story straight.

Turner, Phil, Turner, Susan and McCall, Roderick (2001) Getting the story straight. In: People and Computers XV-Interaction without frontiers: joint proceedings of HCI 2001 and IHM 2001. British Computer Society conference series . Springer-Verlag, London, pp. 267-278. ISBN 1852335157

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We argue that the use of a user-centred design approach necessarily involves some form of story telling or narrative. Given that both the potential end-users and the designers themselves often (perhaps usually) have different interests and points-of-view to present, the resultant co-constructed narrative describing the desired interactive system is inevitably the product ofcompromise. We describe how such an unwanted compromise can arise and how the process by which it arose can be unpicked using Bakhtin’s approach to the analysis of narrative

Item Type: Book Section
ISBN: 1852335157
Uncontrolled Keywords: narrative; user-centred design; collaborative virtual environments; requirements;
University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
Dewey Decimal Subjects: 000 Computer science, information & general works > 000 Computer science, knowledge & systems > 004 Data processing & computer science
Library of Congress Subjects: Q Science > QA Mathematics > QA76 Computer software
Item ID: 3271
Depositing User: Computing Research
Date Deposited: 06 Jul 2010 15:50
Last Modified: 14 Mar 2014 11:55

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