Collecting student feedback: a comparison of questionnaire and other methods

Huxham, Mark, Laybourn, Phyllis, Cairncross, Sandra, Gray, Morag, Brown, Norrie, Goldfinch, Judy and Earl, Shirley (2008) Collecting student feedback: a comparison of questionnaire and other methods. Assessment and Evaluation in Higher Education, 33 (6). pp. 675-686. ISSN 0260-2938

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A study was conducted comparing the feedback received from students about teaching obtained using different instruments. Twelve first- and second-year undergraduate modules were selected from seven different schools within a single university. Students studying each module were allocated to 'questionnaire' and 'comparator' groups. 'Questionnaire' students completed the standard end-of-module questionnaire, whilst 'comparator' groups evaluated the modules using 'rapid feedback', 'H form', focus group and reflective diary methods. The responses of 335 students to questionnaires were compared with those of 160 using the other methods; no results were obtained from the reflective diary students. Only a minority of the issues raised by students using the comparator methods were covered by the questionnaire, and the comparator methods showed different rankings of the issues in common. The key difference between questionnaire and comparator methods was the use of closed and open questions respectively, with comparator methods being more appropriate for formative evaluation

Item Type: Article
Print ISSN: 0260-2938
Electronic ISSN: 1469-297X
Uncontrolled Keywords: student feedback data; evaluation methods; teaching quality; questionnaires; learning experience;
University Divisions/Research Centres: Faculty of Health, Life & Social Sciences > School of Health and Social Sciences
Dewey Decimal Subjects: 300 Social sciences > 370 Education
300 Social sciences > 300 Social sciences, sociology & anthropology > 300 Social sciences
Library of Congress Subjects: H Social Sciences > H Social Sciences (General)
L Education > L Education (General)
Item ID: 2576
Depositing User: Mrs Lyn Gibson
Date Deposited: 08 May 2009 12:47
Last Modified: 22 Feb 2013 14:50

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