The shaping of I.T. trajectories: evidence from the U.K. public sector.

Horton, Keith and Wood-Harper, Trevor (2006) The shaping of I.T. trajectories: evidence from the U.K. public sector. European Journal of Information Systems, 15 (2). pp. 214-224. ISSN 0960 085X

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This paper reports upon I.T. initiatives in the U.K. public sector where choices were made, decisions taken, major investment authorised, and new I.T. introduced. The research investigation followed practice over several years in three Police Forces as new information technologies were introduced. We focus on these I.T. trajectories, and in particular the actions, interactions and events within and across groups of people. We argue that practices surrounding I.T. choice are socially shaped. Indeed, the choices and subsequent acquisition can be viewed as part of a process of ongoing configuration. We argue that Social Worlds Theory has much to offer in understanding what happens as I.T. trajectories evolve in organisations. The empirical part of the paper reports upon the findings from a longitudinal, cross-case analysis within the three Police Forces – institutions that are often characterised as bureaucratic in form, and culture. In each case, the I.T. trajectories were followed utilising a variety of qualitative techniques. Drawing upon social worlds theory, and boundary objects, we consider the influence of certain `objects' upon I.T. outcomes, and the way in which other boundary objects become a focus for the construction of apparent facades of formality

Item Type: Article
Print ISSN: 0960 085X
Uncontrolled Keywords: I.T.; Trajectories; U.k.; Public sector; Police Force; Social worlds theory;
University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
Dewey Decimal Subjects: 300 Social sciences > 380 Commerce, communications & transportation > 384 Communications; telecommunication
000 Computer science, information & general works > 020 Library & information sciences
000 Computer science, information & general works > 000 Computer science, knowledge & systems > 000 Computer science, information & general works
Library of Congress Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Item ID: 2180
Depositing User: RAE Import
Date Deposited: 28 Apr 2008 11:37
Last Modified: 22 Mar 2013 16:43

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