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The production of service in the digital city: a social informatics inquiry.

Davenport, Elisabeth and Horton, Keith (2006) The production of service in the digital city: a social informatics inquiry. In: Proceedings of the Seventh International Conference on Human Choice and Computers (HCC7), IFIP TC 9, Maribor, Slovenia., Maribor, Slovenia.

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Abstract/Description

The authors discuss eGovernment as a computerization movement, and present a case study of a small project that was part of a modernising government initiative in a UK municipality. The case is analysed by means of an analytic construct, the technological action frame or TAF, that was developed by Iacono and Kling in 1998. This socio-technical approach provides distinctive insights at a number of different organizational levels

Item Type: Conference or Workshop Item (Paper)
Print ISSN: 978-0-387-37875-6
Related URLs:
Uncontrolled Keywords: eGovernment; web of computing; computerization movement; technological action frame;
University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
Dewey Decimal Subjects: 000 Computer science, information & general works > 020 Library & information sciences
000 Computer science, information & general works > 000 Computer science, knowledge & systems > 004 Data processing & computer science
300 Social sciences > 300 Social sciences, sociology & anthropology > 303 Social processes
Library of Congress Subjects: Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
H Social Sciences > HN Social history and conditions. Social problems. Social reform
Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Item ID: 2175
Depositing User: RAE Import
Date Deposited: 30 Apr 2008 11:27
Last Modified: 06 Mar 2009 14:46
URI: http://researchrepository.napier.ac.uk/id/eprint/2175

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