Developing a framework for understanding the impact of deskilling and standardisation on the turnover and attrition of chefs.

Robinson, Richard N S and Barron, Paul (2006) Developing a framework for understanding the impact of deskilling and standardisation on the turnover and attrition of chefs. International Journal of Hospitality Management, 26 (4). pp. 913-926. ISSN 0278 4319

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The occupation of cookery has been identified as one sharing a shortage of skilled employees. While the trade attracts moderate numbers of new recruits, the attrition or wastage rate, either before completion of an apprenticeship or soon after, is high. While chefs share many of the traditionally perceived poor working conditions of their hospitality colleagues, well documented in the literature, this paper presents an alternative explanation for their high mobility. It will be argued that labour mobility and attrition rates partly result from deskilling and standardisation. These are often consequences of technological applications in the kitchen, business operators seeking outsourced means of production and the controlled production of menus and recipes. This paper will examine the processes of deskilling and standardisation in the contemporary professional kitchen and their relationship with labour mobility, primarily through intention of labour turnover models. Particular attention will be given to occupational communities in this relationship, since it is widely accepted that creativity and skill are defining features of chefs’ occupational culture. Finally, a model will be proposed that reconciles the unique occupational experiences of chefs with generic, and hospitality specific, intention of labour turnover models

Item Type: Article
Print ISSN: 0278 4319
Uncontrolled Keywords: Hospitality; Labour turnover; Creativity; Skill; Artistry; Occupational culture;
University Divisions/Research Centres: The Business School > School of Marketing, Tourism and Languages
Dewey Decimal Subjects: 600 Technology > 640 Home & family management
600 Technology > 650 Management & public relations > 658 General management
Library of Congress Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
T Technology > TX Home economics
Item ID: 2155
Depositing User: RAE Import
Date Deposited: 05 May 2008 10:49
Last Modified: 21 Mar 2013 13:19

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