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Turner, Susan and Turner, Phil (2001) A web of contradictions. Interacting with Computers, 14 (1). pp. 1-14. ISSN 09535438
Full text not available from this repository. (Request a copy)Abstract/Description
We describe our use of contradictions, a concept central to a popular formulation of activity theory, to derive requirements of a new technical system to support an administrative system. Contradictions are the underlying causes of disturbances in the free operation of workplace activities. We argue and demonstrate that the resolution of such contradictions can be used as the basis for the (user-centred) design of a new system. We conclude that contradictions are both conceptually valuable in understanding the design of systems and are of considerable practical use.
| Item Type: | Article |
|---|---|
| Print ISSN: | 09535438 |
| Uncontrolled Keywords: | Activity theory; Requirements; Case study; User-centred design; Technical systems; Administrative support; |
| University Divisions/Research Centres: | Faculty of Engineering, Computing and Creative Industries > School of Computing |
| Dewey Decimal Subjects: | 000 Computer science, information & general works > 000 Computer science, knowledge & systems > 003 Systems 000 Computer science, information & general works > 000 Computer science, knowledge & systems > 005 Computer programming, programs & data 600 Technology > 650 Management & public relations > 651 Office services |
| Library of Congress Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management Q Science > QA Mathematics > QA76 Computer software |
| Item ID: | 1791 |
| Depositing User: | RAE Import |
| Date Deposited: | 22 May 2008 15:13 |
| Last Modified: | 16 Mar 2009 11:39 |
| URI: | http://researchrepository.napier.ac.uk/id/eprint/1791 |
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