An activity theoretic approach to surfacing evaluation issues.

Turner, Phil and Turner, Susan (2002) An activity theoretic approach to surfacing evaluation issues. Journal of Applied Systems Studies, 3 (1). pp. 134-155. ISSN 1466-7738

Full text not available from this repository. (Request a copy)


We introduce activity theory and the role of contradictions as a basis for making visible the structure and dynamics of work systems. Then, by way of a case study set in a national counter-fraud agency, we demonstrate how activity theory supports an understanding of an information system in context. Finally, we show how an analysis of contradictions – which are a key element of a current formulation of activity theory and constitute opportunities for growth and development – can surface complex, interrelated issues for subsequent post-hoc evaluation.

Item Type: Article
Print ISSN: 1466-7738
Uncontrolled Keywords: Activity theory; Contradictions; Work structures; Work dynamics; Case study; Information systems;
University Divisions/Research Centres: Faculty of Engineering, Computing and Creative Industries > School of Computing
Dewey Decimal Subjects: 600 Technology > 650 Management & public relations > 657 Accounting
000 Computer science, information & general works > 000 Computer science, knowledge & systems > 005 Computer programming, programs & data
Library of Congress Subjects: H Social Sciences > HG Finance
Q Science > QA Mathematics > QA76 Computer software
Item ID: 1785
Depositing User: RAE Import
Date Deposited: 23 May 2008 09:05
Last Modified: 20 Aug 2013 10:20

Actions (login required)

View Item View Item

Edinburgh Napier University is a registered Scottish charity. Registration number SC018373