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Turner, Phil and Turner, Susan (2002) An activity theoretic approach to surfacing evaluation issues. Journal Of Applied Systems Studies, 3 (1). pp. 134-155. ISSN 1466-7738
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Abstract/Description
We introduce activity theory and the role of contradictions as a basis for making visible the structure and dynamics of work systems. Then, by way of a case study set in a national counter-fraud agency, we demonstrate how activity theory supports an understanding of an information system in context. Finally, we show how an analysis of contradictions – which are a key element of a current formulation of activity theory and constitute opportunities for growth and development – can surface complex, interrelated issues for subsequent post-hoc evaluation.
| Item Type: | Article |
|---|---|
| Print ISSN: | 1466-7738 |
| Uncontrolled Keywords: | Activity theory; Contradictions; Work structures; Work dynamics; Case study; Information systems; |
| University Divisions/Research Centres: | Faculty of Engineering, Computing and Creative Industries > School of Computing |
| Dewey Decimal Subjects: | 600 Technology > 650 Management & public relations > 657 Accounting 000 Computer science, information & general works > 000 Computer science, knowledge & systems > 005 Computer programming, programs & data |
| Library of Congress Subjects: | H Social Sciences > HG Finance Q Science > QA Mathematics > QA76 Computer software |
| Item ID: | 1785 |
| Depositing User: | RAE Import |
| Date Deposited: | 23 May 2008 10:05 |
| Last Modified: | 23 May 2008 10:05 |
| URI: | http://researchrepository.napier.ac.uk/id/eprint/1785 |
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